Monday, May 24, 2010

It's who you are, that makes you what you are!!

It's been a while since our last blog, The reason for that is a lot of traveling and working with hairdressers from around the country and ready to share some new insights!

We have all heard the industry experts for years giving us their magic formulas to success.
Somehow the answer always somehow ties in selling more of their product!
( and it is true that retailing is a very profitable part of our business, for the salon owners retail sales is on average is 8 times more profitable than service sales)
but there are so many very successful salon professionals that seem to not follow any of the traditional rules, it left me to ponder...

When you take a look, some of these people do all of the wrong things and still get ahead.. So what is it,, Or better yet WHO are they?


Think of the most successful person you know.
Not just financial success but successful relationships, health, happiness the total package.
How do you feel when your around them? Do you feel good or..... no-so-much ?
Seems interesting that most of the time these people make you feel great just by entering the room.
For some reason you just wanna be around them.

Why?
Successful people make it about you and not about them.
They ask questions, and then actually listen to the answer.
They tend to be courteous and humble.
Many times you can catch them preforming random acts of kindness for no reason.
They don't seem to care about "keeping up with the Jone'es"
It seems that they are just nicer people than those who are caught up in the Rat Race.

Now.. this may seem obvious but think about a conversation that you have had where the person you where talking to made the whole conversation about themselves and their petty drama.
To be polite you smiled and nodded but the person is so wrapped up in themselves, they have no idea how uninterested you are.
So they keep talking and talking.. and you keep smiling and nodding.

What's the point ?
Salon professionals serve people, and yet many times are so self serving.
If many of us could just break the habit of being so self absorbed we would begin to see that our clients, families, friends, coworkers are so much more than objects in our lives who help us get what we want. They are people, and to the point that those people know that you care they will allow you to serve them.
If the vibe that we give off is all about me, myself and I, it closes off the highway that takes us to new heights.

So be nice!!
At first this can be hard. Here are a few "Practices" that can help you on your start your journey to a better way of "being".

  • Ask genuine questions and listen to responses without planning your next statement.
Questions that give a person the opportunity to to answer with more than one word.
In time you will find out so much more about people you thought you already knew.

  • Practice humility.
Don't try to benefit from from every and all situations.
Sometimes its okay to let someone else be right.

  • Give people compliments even when they are not around, and never speak behind someone else's back negatively
This will help to make YOU the person people want to be around.

  • Preform random act's of kindness and expect nothing in return.
When you expect nothing in return, the act becomes so much more powerful.


Finally, success is really what happens on the inside you can have that anytime you choose!

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